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Vanilla 1.1.4 is a product of Lussumo. More Information: Documentation, Community Support.
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Just wondered if this was a common problem, I've had two different people email .eps files and they are both corrupted - the second person sent me three different .eps and not one worked - gave me them on CD and they work perfectly.
Anyone else have this problem? Googling seems to suggestion it does happen! -
- CommentAuthordmitryseliv
- CommentTimeFeb 14th 2007
It shouldn't be a problem.
Unless you incoming mail server does something odd or
perhaps one of the software you running locally. Also anything between
like email scanning for viruses.
Do you check your email from a desktop client application or web based?
Sometimes parkets can be damaged but it's hardly ever happends.
Best, DS -
If either of you are using AOL mail, then it's common. Just zip or stuffit the attached file and avoid the problem. AOL email seems to see it as a regular text file and mangles it.
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AFAIK, the email comes from Outlook and I checked it online with Gmail - I used to use Thunderbird and the same thing happened. Rather odd!
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Also Mac->PC or viceversa can cause problems...
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- CommentAuthordmitryseliv
- CommentTimeFeb 15th 2007
Who is yours internet provider?
Does it only got corrupted when it comes from specific domain?
Best, DS -
"Also Mac->PC or viceversa can cause problems..."
Ah, tis Mac to PC in both cases. Urg!
Need to get myself a mac then ;-) -
I always zip stuff up out of habit - in OSX you just Ctrl or right click on the files in question and click "Create Archive of...."
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- CommentAuthorRyanBarrett
- CommentTimeApr 2nd 2008
You may find yourself in a situation where you can't ask the person to zip or resend / provide a CD. 9 times out of 10 you can fix the EPS files yourself with a text editor. The file must be pure EPS for this to work; no compression.
Open your problem EPS file in a text editor. On a PC I recommend wordpad over notepad, as it handles larger files better.
The first line few lines probably look something like this:
ÅÐÓÆ ÁC
áC
!v ÿÿ %!PS-Adobe-3.1 EPSF-3.0
%%Title: Woodhouse Auto Family.ai
%%Creator: Adobe Illustrator(R) 11
%%AI8_CreatorVersion: 11.0.0
%AI9_PrintingDataBegin
--------------------------
The first line in a plain-text EPS file SHOULD be:
%!PS-Adobe-3.1 EPSF-3.0
or something to that effect, stating the version of postscript and EPS language. If it isn't you'll get an "offending operator" error opening in Illustrator or "can't place image" when placing in a DTP application. The "garbage text" proceeding it in the example is the header, which for some reason gets corrupted when attaching to an email. Fortunately, the header isn't necessary for Illustrator or any other DTP app to read the file at all.
In your text editor, delete the garbage before the line that begins "%!PS-Adobe-3.1" and then save the file. The file should now be readable in the graphics app of your choice.
This doesn't work every time, but it has saved us a lot of grief on many occasions.
-Ryan Malm
Graphic Artist
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